Terms of service

Terms of Service

Welcome to ZyvoraHub. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By using this website, creating an account, or placing an order, you agree to comply with these Terms of Service, our Privacy Policy, and our Return & Refund Policy.

If you do not agree with these Terms, please do not use our website.

2. Eligibility

You must be at least 18 years of age or have the permission of a parent or legal guardian to use our website and make purchases.

3. Products and Pricing

We strive to ensure that all product descriptions, images, pricing, and availability are accurate.

However, errors may occasionally occur. We reserve the right to correct any errors, update information, or cancel orders affected by incorrect pricing or product details.

4. Orders

After placing an order, you will receive an order confirmation.

Receiving an order confirmation does not guarantee acceptance of your order. We reserve the right to refuse or cancel any order if:

  • Payment is unsuccessful or cannot be verified.

  • Incorrect pricing or product information is displayed.

  • We suspect fraudulent or unauthorized activity.

  • The product is unavailable.

  • We are unable to fulfill the order for operational or legal reasons.

If payment has already been made for a cancelled order, any applicable refund will be processed to the original payment method.

5. Payments

We accept secure online payments through approved payment gateways.

We currently do not offer Cash on Delivery (COD).

6. Shipping

We deliver across India.

Estimated delivery time is 3–5 working days, although delays may occur due to weather, holidays, courier operations, or other circumstances beyond our control.

7. Open Delivery

We do not provide Open Delivery.

Open Delivery depends on the policies of the courier company, and we do not operate our own courier service.

8. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Customers must follow all eligibility requirements, including the submission of an unboxing video when required.

9. Customer Responsibilities

By placing an order, you agree to:

  • Provide accurate and complete information.

  • Ensure that your shipping address and contact details are correct.

  • Review product descriptions, specifications, and size information before purchasing.

  • Use the website only for lawful purposes.

10. Intellectual Property

All content on ZyvoraHub, including but not limited to:

  • Logos

  • Product images

  • Website design

  • Graphics

  • Text

  • Icons

  • Branding

is owned by or licensed to ZyvoraHub and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

11. Limitation of Liability

To the fullest extent permitted by law, ZyvoraHub shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability, if any, shall not exceed the amount paid for the applicable order.

12. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to interfere with the security or operation of the website.

  • Upload malicious software or harmful code.

  • Violate the rights of other users or third parties.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will become effective immediately upon being posted on this website. Continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or these Terms shall be subject to the exclusive jurisdiction of the competent courts in India.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us using the contact information provided on our website.

Thank you for choosing ZyvoraHub. We appreciate your trust and look forward to serving you.